
Frequently Asked Questions
PLANTABLE CANDLES
General
What is the candle wax made of?
We use a mixture of 100% vegetable wax for different types of candles. The most common type of wax we use is soy wax, beeswax and coconut wax. We only use GMO-free, lead-free and toxin-free wax that are safe for children and pets.
What is the candle pot made of?
Cement, so that it's porous and breathable for the soil and seeds when it's repurposed as a planter
Fragrance & Burning
What do I do if the candle starts tunneling?
Wrap the candle with aluminum foil and burn for at least 2-3 hours. If the problem still persists, you can use a hair-dryer to melt the wax at the sides.
After Burning
How do I clean out the wax from the pot?
Place the candle in the freezer for several hours or until it is frozen. The wax will contract, making it easy to scoop out the remaining wax with a spoon. You can view this video to learn more.
How do I remove the metal wick bottom?
Pry the metal wick bottom with a pen knife and metal spoon. The paint will sometimes chip off, but that's normal!
There's no hole at the bottom of the pot, do I need to drill one?
We chose cement to make our pots because it is more porous in nature making it less easy for the plant to be over-watered. However if you choose to drill a hole at the bottom, feel free to do so as that will be even better for the seeds!
Planting & Growing
Should I use all of the seed paper in the pot?
No, in fact just half of the seed paper is enough! You can save the other half to plant in other pots or pass it to your friend to start her gardening journey!
How much water do I add?
For each pellet, add about 3 tablespoons of water.
How long does it take for the seeds to sprout?
It varies from country to country and season to season. But it should take about 2-3 weeks under the right conditions.
Seed Paper
What seeds are embedded in the seed paper?
It’s a random mix of seeds! So you won’t know what you’ll get till you plant them, but they mainly consist of basil, black eyed susans and sesame seeds. These are perennial seeds and will grow in all seasons.
How should I store the seed paper while I use the candle?
The seed paper should be stored in room temperature, ideally a dry place. Avoid placing near the burning candle to prevent catching on fire.
Compressed Soil Pellets
What is the soil made of?
The soil is made of cocopeat, a type of soil that include organic matter, a healthy mix that will help seeds grow!
Can I mix this soil with other types of soil?
Yes, in fact it'll be good to include a layer of well-aerated soil at the bottom of the pot before putting the cocopeat (aka compressed soil) to ensure well draining soil.
0.02 REFILLABLE HANDWASH
Hand Care
Is the hand wash drying to the skin?
No, our hand wash contains aloe vera, which helps moisturise the skin, leaving hands feeling soft and nourished after every wash.
Refill Sachets & Refilling
Can I purchase refill sachets and use my own bottle?
Yes you can! If you are using your own bottle, simply ensure that it is a foam pump bottle that can hold a minimum capacity of 250ml
How long does each refill sachet last?
Each sachet is equivalent to 250ml of foaming hand wash. This is approximately 190 washes. Assuming each person washes their hands 3 times a day, each refill will last one person around 2 months.
The powder clumps when I'm refilling...Is this normal?
To avoid clumping, shake the bottle thoroughly but gently after warm water is added. Then, set aside for 15-20 minutes for the powder to dissolve fully before use.